Payment and Refund Policy
Effective Date: 01/01/2023
Welcome to OM Spa (“us,” “we,” or “our”). This Payment and Refund Policy outlines our payment and refund terms and conditions when you use our services or purchase products through our website.
Payment Methods
We accept the following payment methods:
- Credit Cards: We accept major credit cards, including Visa, MasterCard, and American Express.
- Debit Cards: We accept debit cards with Visa or MasterCard logos.
- Cash: We may accept cash payments for in-person services.
Payment Process
When you make a payment for our services or products, your payment information will be securely processed through our payment gateway. We do not store your payment information on our servers.
Pricing
Prices for our services and products are displayed on our website. We reserve the right to change prices at any time, but you will be charged based on the prices in effect at the time of your booking or purchase.
Refunds
Refund policies may vary depending on the type of service or product. Please refer to the specific refund policy associated with your purchase. Generally:
- Refunds for services may be subject to cancellation fees, and the amount refunded may vary depending on the timing of the cancellation.
- Refunds for products may be available if the product is returned in its original condition within a specified return period.
Payment Confirmation
After making a payment, you will receive a payment confirmation email. Please keep this email for your records.
Payment Disputes
If you have a dispute regarding a payment, please contact our customer support team as soon as possible. We will work to resolve the issue promptly.
Security
We take the security of your payment information seriously and use industry-standard encryption technologies to protect it.
By using our services or making payments through our website, you agree to the terms and conditions outlined in this Payment and Refund Policy. Please review this policy regularly for any updates or changes.